Important note: This article provides general information only. Registration requirements, Medicare rules, fees and government policies can change at any time. This guide is for educational purposes and is not individual medical, psychological, financial or legal advice. Always speak with your GP about your personal healthcare needs, and confirm current details directly with your chosen practitioner.
There are thousands of psychologists across Australia, so knowing where to start can feel overwhelming. The good news is that a few simple questions can help you narrow things down and find someone who feels like a good fit.
Check they are registered
All psychologists practising in Australia must be registered with the Psychology Board of Australia through AHPRA. You can search the public register on the AHPRA website using the practitioner's name or registration number. This confirms they are registered and shows any conditions on their registration.
Think about what you need help with
Psychologists often focus on particular areas of practice, such as anxiety, depression, relationships, trauma, grief, parenting or work stress. Some work mainly with children and teenagers, while others work with adults, couples or families. Looking for someone with experience in your area of concern can be a helpful starting point.
Consider location and telehealth
Would you prefer to visit a clinic near home or work, or would telehealth suit you better? Telehealth can make it easier to fit sessions into a busy week and can widen your choice, especially in regional and rural areas.
Ask about fees and availability
Fees vary between clinics. When you contact a practice, it is reasonable to ask about the session fee, any rebate you may be eligible for, current wait times, and appointment times that suit you.
Trust how it feels
Research and experience both suggest that feeling comfortable with your psychologist matters. After a session or two, ask yourself whether you feel heard and respected. If not, it is completely okay to look for someone else. A good psychologist will understand.
Talk to your GP
Your GP can be a great support. They can talk through your options, and if appropriate, prepare a Mental Health Treatment Plan which may make you eligible for Medicare rebates on some sessions.
Need support right now?
If you are in immediate danger, call 000. For 24 hour crisis support, call Lifeline on 13 11 14 or Beyond Blue on 1300 22 4636.